feat(ui): 为工单对话页新增用户与订单跳转入口

在工单工作台对话页为当前工单用户增加“查看用户”
和“用户订单”入口，支持直接跳转到用户管理与订单管理

用户管理页新增 `user_id/user_email` 路由作用域，
进入后按用户 ID 精准筛选，并支持在重置筛选时清除
该作用域

同步更新 admin-frontend 模块文档、变更归档与测试环境
compose 配置

admin-frontend/src/views/tickets/TicketWorkspaceDialog.vue

@@ -1,7 +1,8 @@
 <script setup lang="ts">
 import { computed, ref, watch } from 'vue'
 import { ElMessage, ElMessageBox } from 'element-plus'
-import { ChatLineRound, DataAnalysis, Picture, Search } from '@element-plus/icons-vue'
+import { ChatLineRound, DataAnalysis, Picture, Search, Tickets, User } from '@element-plus/icons-vue'
+import { useRouter } from 'vue-router'
 import { closeTicket, fetchTickets, getTicketById, replyTicket } from '@/api/admin'
 import type { AdminTicketDetail, AdminTicketListItem } from '@/types/api'
 import { formatDateTime } from '@/utils/dashboard'
@@ -25,6 +26,7 @@ const emit = defineEmits<{
   updated: []
 }>()
 
+const router = useRouter()
 const loadingSidebar = ref(false)
 const loadingDetail = ref(false)
 const replying = ref(false)
@@ -138,6 +140,34 @@ async function handleCloseTicket() {
   }
 }
 
+async function openTicketUser() {
+  if (!detail.value?.user?.id) {
+    return
+  }
+
+  await router.push({
+    name: 'Users',
+    query: {
+      user_id: String(detail.value.user.id),
+      user_email: detail.value.user.email,
+    },
+  })
+}
+
+async function openTicketUserOrders() {
+  if (!detail.value?.user?.id) {
+    return
+  }
+
+  await router.push({
+    name: 'SubscriptionOrders',
+    query: {
+      user_id: String(detail.value.user.id),
+      user_email: detail.value.user.email,
+    },
+  })
+}
+
 function closeDialog() {
   resetReplyDragState()
   emit('update:visible', false)
@@ -189,6 +219,24 @@ watch(
         </div>
 
         <div class="workspace-header__actions">
+          <ElButton
+            v-if="detail?.user?.id"
+            text
+            class="ghost-action"
+            @click="openTicketUser"
+          >
+            <ElIcon><User /></ElIcon>
+            查看用户
+          </ElButton>
+          <ElButton
+            v-if="detail?.user?.id"
+            text
+            class="ghost-action"
+            @click="openTicketUserOrders"
+          >
+            <ElIcon><Tickets /></ElIcon>
+            用户订单
+          </ElButton>
           <ElButton
             v-if="detail?.user?.id"
             text

admin-frontend/src/views/users/useUserScopedActions.ts

@@ -15,6 +15,19 @@ export function useUserScopedActions() {
   const trafficLogUserEmail = ref('')
   const resettingTrafficId = ref<number | null>(null)
 
+  const scopedUserId = computed(() => {
+    const raw = route.query.user_id
+    const value = Array.isArray(raw) ? raw[0] : raw
+    const numeric = Number(value)
+    return Number.isFinite(numeric) && numeric > 0 ? numeric : null
+  })
+
+  const scopedUserEmail = computed(() => {
+    const raw = route.query.user_email
+    const value = Array.isArray(raw) ? raw[0] : raw
+    return typeof value === 'string' ? value : ''
+  })
+
   const scopedInviteUserId = computed(() => {
     const raw = route.query.invite_user_id
     const value = Array.isArray(raw) ? raw[0] : raw
@@ -34,6 +47,21 @@ export function useUserScopedActions() {
       : []
   ))
 
+  const scopedUserFilters = computed<AdminUserFilter[]>(() => (
+    scopedUserId.value
+      ? [{ id: 'id', value: `eq:${scopedUserId.value}` }]
+      : []
+  ))
+
+  const scopedUserSummaries = computed(() => {
+    if (!scopedUserId.value) {
+      return []
+    }
+
+    const label = scopedUserEmail.value || `用户 #${scopedUserId.value}`
+    return [`用户：${label}`]
+  })
+
   const scopedInviteSummaries = computed(() => {
     if (!scopedInviteUserId.value) {
       return []
@@ -43,6 +71,17 @@ export function useUserScopedActions() {
     return [`邀请人：${label}`]
   })
 
+  function clearScopedUserQuery() {
+    if (!scopedUserId.value && !scopedUserEmail.value) {
+      return Promise.resolve()
+    }
+
+    const nextQuery = { ...route.query }
+    delete nextQuery.user_id
+    delete nextQuery.user_email
+    return router.replace({ name: 'Users', query: nextQuery })
+  }
+
   function clearScopedInviteQuery() {
     if (!scopedInviteUserId.value && !scopedInviteUserEmail.value) {
       return Promise.resolve()
@@ -116,9 +155,13 @@ export function useUserScopedActions() {
     trafficLogUserId,
     trafficLogUserEmail,
     resettingTrafficId,
+    scopedUserId,
+    scopedUserFilters,
+    scopedUserSummaries,
     scopedInviteUserId,
     scopedInviteFilters,
     scopedInviteSummaries,
+    clearScopedUserQuery,
     clearScopedInviteQuery,
     openAssignOrder,
     handleAssignOrderSuccess,

admin-frontend/src/views/users/useUsersManagement.ts

@@ -66,6 +66,7 @@ export function useUsersManagement() {
       planFilter.value,
       advancedFilters.value,
     ),
+    ...scopedActions.scopedUserFilters.value,
     ...scopedActions.scopedInviteFilters.value,
   ])
 
@@ -75,7 +76,10 @@ export function useUsersManagement() {
     planFilter.value,
     advancedFilters.value,
     plans.value,
-  ).concat(scopedActions.scopedInviteSummaries.value))
+  ).concat(
+    scopedActions.scopedUserSummaries.value,
+    scopedActions.scopedInviteSummaries.value,
+  ))
 
   const batchActions = useUsersBatchActions({
     loading,
@@ -148,9 +152,11 @@ export function useUsersManagement() {
     statusFilter.value = 'all'
     planFilter.value = 'all'
     advancedFilters.value = []
-    void scopedActions.clearScopedInviteQuery().finally(() => {
-      refreshUsers(true)
-    })
+    void scopedActions.clearScopedUserQuery()
+      .then(() => scopedActions.clearScopedInviteQuery())
+      .finally(() => {
+        refreshUsers(true)
+      })
   }
 
   function clearAdvancedFilters() {
@@ -280,6 +286,8 @@ export function useUsersManagement() {
 
   watch(
     () => [
+      scopedActions.route.query.user_id,
+      scopedActions.route.query.user_email,
       scopedActions.route.query.invite_user_id,
       scopedActions.route.query.invite_user_email,
     ],