feat(ui): 为工单对话页新增用户与订单跳转入口

在工单工作台对话页为当前工单用户增加“查看用户”
和“用户订单”入口，支持直接跳转到用户管理与订单管理

用户管理页新增 `user_id/user_email` 路由作用域，
进入后按用户 ID 精准筛选，并支持在重置筛选时清除
该作用域

同步更新 admin-frontend 模块文档、变更归档与测试环境
compose 配置

admin-frontend/src/views/tickets/TicketWorkspaceDialog.vue

@@ -1,7 +1,8 @@
 <script setup lang="ts">
 import { computed, ref, watch } from 'vue'
 import { ElMessage, ElMessageBox } from 'element-plus'
-import { ChatLineRound, DataAnalysis, Picture, Search } from '@element-plus/icons-vue'
+import { ChatLineRound, DataAnalysis, Picture, Search, Tickets, User } from '@element-plus/icons-vue'
+import { useRouter } from 'vue-router'
 import { closeTicket, fetchTickets, getTicketById, replyTicket } from '@/api/admin'
 import type { AdminTicketDetail, AdminTicketListItem } from '@/types/api'
 import { formatDateTime } from '@/utils/dashboard'
@@ -25,6 +26,7 @@ const emit = defineEmits<{
   updated: []
 }>()
 
+const router = useRouter()
 const loadingSidebar = ref(false)
 const loadingDetail = ref(false)
 const replying = ref(false)
@@ -138,6 +140,34 @@ async function handleCloseTicket() {
   }
 }
 
+async function openTicketUser() {
+  if (!detail.value?.user?.id) {
+    return
+  }
+
+  await router.push({
+    name: 'Users',
+    query: {
+      user_id: String(detail.value.user.id),
+      user_email: detail.value.user.email,
+    },
+  })
+}
+
+async function openTicketUserOrders() {
+  if (!detail.value?.user?.id) {
+    return
+  }
+
+  await router.push({
+    name: 'SubscriptionOrders',
+    query: {
+      user_id: String(detail.value.user.id),
+      user_email: detail.value.user.email,
+    },
+  })
+}
+
 function closeDialog() {
   resetReplyDragState()
   emit('update:visible', false)
@@ -189,6 +219,24 @@ watch(
         </div>
 
         <div class="workspace-header__actions">
+          <ElButton
+            v-if="detail?.user?.id"
+            text
+            class="ghost-action"
+            @click="openTicketUser"
+          >
+            <ElIcon><User /></ElIcon>
+            查看用户
+          </ElButton>
+          <ElButton
+            v-if="detail?.user?.id"
+            text
+            class="ghost-action"
+            @click="openTicketUserOrders"
+          >
+            <ElIcon><Tickets /></ElIcon>
+            用户订单
+          </ElButton>
           <ElButton
             v-if="detail?.user?.id"
             text