feat(admin-frontend): 补齐工单回复图片拖拽与粘贴上传

统一工单工作台回复区的图片上传链路,支持按钮选择、
拖拽放下和剪贴板粘贴三种入口,并复用现有图片校验、
上传接口与 Markdown 图片插入逻辑。

同时将回复区样式拆分为独立 SCSS 文件,补充拖拽激活、
上传中提示与发送禁用状态,并同步更新知识库归档信息。
This commit is contained in:
yinjianm
2026-04-27 23:22:21 +08:00
parent 30c2f655e7
commit b3a8d504d1
11 changed files with 794 additions and 285 deletions
+8 -2
View File
@@ -9,6 +9,8 @@ export interface NodeStatusMeta {
tagType: 'success' | 'warning' | 'danger' | 'info'
}
type NodeStatusClass = NodeStatusMeta['dotClass']
const NODE_TYPE_LABELS: Record<string, string> = {
shadowsocks: 'Shadowsocks',
trojan: 'Trojan',
@@ -64,6 +66,10 @@ export function getNodeStatusMeta(node: AdminNodeItem): NodeStatusMeta {
}
}
function isNodeOnlineStatus(status: NodeStatusClass): boolean {
return status === 'online' || status === 'pending'
}
export function getNodeIdLabel(node: AdminNodeItem): string {
return node.parent_id ? `${node.id}${node.parent_id}` : String(node.id)
}
@@ -146,7 +152,7 @@ export function filterNodes(
}
const nodeStatus = getNodeStatusMeta(node).dotClass
if (normalizedStatus === 'online' && nodeStatus !== 'online') {
if (normalizedStatus === 'online' && !isNodeOnlineStatus(nodeStatus)) {
return false
}
@@ -167,7 +173,7 @@ export function filterNodes(
}
export function countOnlineNodes(nodes: AdminNodeItem[]): number {
return nodes.filter((node) => getNodeStatusMeta(node).dotClass === 'online').length
return nodes.filter((node) => isNodeOnlineStatus(getNodeStatusMeta(node).dotClass)).length
}
export function countVisibleNodes(nodes: AdminNodeItem[]): number {
@@ -0,0 +1,270 @@
.workspace-header {
display: flex;
align-items: flex-end;
justify-content: space-between;
gap: 16px;
}
.workspace-title p {
font-size: 11px;
letter-spacing: 0.22em;
text-transform: uppercase;
color: var(--xboard-text-muted);
}
.workspace-title h2 {
font-size: 34px;
line-height: 1.08;
color: var(--xboard-text-strong);
}
.workspace-header__actions {
display: flex;
align-items: center;
gap: 10px;
}
.ghost-action {
color: var(--xboard-link);
}
.danger-action {
color: var(--xboard-danger);
}
.workspace-shell {
display: grid;
grid-template-columns: 280px minmax(0, 1fr);
min-height: 70vh;
border: 1px solid var(--xboard-border);
border-radius: 24px;
overflow: hidden;
}
.workspace-sidebar {
display: grid;
grid-template-rows: auto 1fr;
border-right: 1px solid var(--xboard-border);
background: #fbfbfd;
}
.sidebar-header {
display: grid;
gap: 12px;
padding: 20px;
border-bottom: 1px solid var(--xboard-border);
}
.sidebar-list {
display: grid;
align-content: start;
gap: 8px;
padding: 16px;
overflow-y: auto;
}
.sidebar-ticket {
border: 1px solid transparent;
background: #ffffff;
border-radius: 18px;
padding: 16px;
text-align: left;
display: grid;
gap: 8px;
cursor: pointer;
transition: 0.2s ease;
}
.sidebar-ticket.active {
border-color: rgba(0, 113, 227, 0.24);
background: rgba(0, 113, 227, 0.08);
}
.sidebar-ticket__row,
.sidebar-ticket__meta {
display: flex;
align-items: center;
justify-content: space-between;
gap: 8px;
}
.sidebar-ticket span,
.sidebar-ticket small {
color: var(--xboard-text-muted);
}
.workspace-main {
display: grid;
grid-template-rows: auto 1fr auto;
background: #ffffff;
min-height: 0;
}
.conversation-header {
display: flex;
align-items: flex-start;
justify-content: space-between;
gap: 16px;
padding: 20px 24px;
border-bottom: 1px solid var(--xboard-border);
}
.conversation-header h3 {
font-size: 32px;
line-height: 1.08;
color: var(--xboard-text-strong);
}
.conversation-meta {
display: flex;
flex-wrap: wrap;
gap: 14px;
margin-top: 8px;
color: var(--xboard-text-muted);
}
.conversation-tags {
display: flex;
flex-wrap: wrap;
gap: 8px;
}
.message-thread {
display: grid;
align-content: start;
gap: 16px;
padding: 24px;
overflow-y: auto;
background: linear-gradient(180deg, #ffffff 0%, #fbfbfd 100%);
}
.message-card {
display: grid;
gap: 10px;
max-width: min(720px, 100%);
padding: 18px 20px;
border-radius: 20px;
box-shadow: var(--xboard-shadow);
}
.from-user {
background: #eef3fb;
}
.from-admin {
background: #1d1d1f;
color: #ffffff;
margin-left: auto;
}
.message-card__meta {
display: flex;
align-items: center;
justify-content: space-between;
gap: 8px;
font-size: 12px;
}
.from-user .message-card__meta {
color: var(--xboard-text-muted);
}
.from-admin .message-card__meta {
color: rgba(255, 255, 255, 0.72);
}
.markdown-body :deep(p),
.markdown-body :deep(h1),
.markdown-body :deep(h2),
.markdown-body :deep(h3),
.markdown-body :deep(ul),
.markdown-body :deep(ol) {
margin: 0 0 10px;
}
.markdown-body :deep(img) {
max-width: min(420px, 100%);
border-radius: 14px;
}
.markdown-body :deep(a) {
color: inherit;
text-decoration: underline;
}
.reply-box {
display: grid;
gap: 12px;
padding: 20px 24px;
border-top: 1px solid var(--xboard-border);
background: rgba(255, 255, 255, 0.92);
transition: background 0.18s ease, box-shadow 0.18s ease;
}
.reply-box.is-drag-active {
background: #fbfdff;
box-shadow: inset 0 0 0 2px rgba(0, 113, 227, 0.34);
}
.reply-box.is-uploading {
cursor: progress;
}
.reply-box__hint,
.reply-box__drop-hint {
color: var(--xboard-text-muted);
font-size: 13px;
line-height: 1.5;
}
.reply-box__drop-hint {
display: flex;
align-items: center;
gap: 6px;
min-height: 20px;
color: var(--xboard-link);
opacity: 0.78;
transition: opacity 0.18s ease, color 0.18s ease;
}
.reply-box.is-drag-active .reply-box__drop-hint {
color: var(--xboard-primary);
opacity: 1;
}
.reply-box__actions {
display: flex;
justify-content: flex-end;
align-items: center;
gap: 12px;
}
.workspace-empty {
display: grid;
place-items: center;
color: var(--xboard-text-muted);
}
@media (max-width: 1023px) {
.workspace-shell {
grid-template-columns: 1fr;
}
.workspace-sidebar {
border-right: 0;
border-bottom: 1px solid var(--xboard-border);
}
.workspace-header,
.conversation-header {
flex-direction: column;
align-items: stretch;
}
}
@media (max-width: 640px) {
.reply-box__actions {
justify-content: stretch;
flex-wrap: wrap;
}
}
@@ -1,7 +1,6 @@
<script setup lang="ts">
import { computed, ref, watch } from 'vue'
import { ElMessage, ElMessageBox } from 'element-plus'
import type { UploadProps, UploadRequestOptions } from 'element-plus'
import { ChatLineRound, DataAnalysis, Picture, Search } from '@element-plus/icons-vue'
import { closeTicket, fetchTickets, getTicketById, replyTicket } from '@/api/admin'
import type { AdminTicketDetail, AdminTicketListItem } from '@/types/api'
@@ -12,8 +11,8 @@ import {
getTicketStatusMeta,
renderTicketMarkdown,
} from '@/utils/tickets'
import { uploadImage } from '@/utils/upload'
import TrafficLogDialog from './TrafficLogDialog.vue'
import { useTicketReplyImages } from './useTicketReplyImages'
const props = defineProps<{
visible: boolean
@@ -35,8 +34,20 @@ const detail = ref<AdminTicketDetail | null>(null)
const keyword = ref('')
const replyMessage = ref('')
const trafficVisible = ref(false)
const uploadingImage = ref(false)
type UploadError = Parameters<UploadRequestOptions['onError']>[0]
const {
uploadingImage,
isReplyDragActive,
replyImageUploadLabel,
beforeImageUpload,
handleImageUploadRequest,
handleReplyDragEnter,
handleReplyDragOver,
handleReplyDragLeave,
handleReplyDrop,
handleReplyPaste,
resetReplyDragState,
} = useTicketReplyImages(replyMessage)
const statusMeta = computed(() => detail.value ? getTicketStatusMeta(detail.value) : null)
const levelMeta = computed(() => detail.value ? getTicketLevelMeta(detail.value.level) : null)
@@ -108,43 +119,6 @@ async function handleReply() {
}
}
const beforeImageUpload: UploadProps['beforeUpload'] = (rawFile) => {
if (!rawFile.type.startsWith('image/')) {
ElMessage.error('仅支持上传图片文件')
return false
}
if (rawFile.size / 1024 / 1024 > 10) {
ElMessage.error('图片大小不能超过 10MB')
return false
}
return true
}
async function handleImageUploadRequest(options: UploadRequestOptions) {
uploadingImage.value = true
try {
const url = await uploadImage(options.file)
const markdown = `![image](${url})`
replyMessage.value = replyMessage.value
? `${replyMessage.value}\n${markdown}\n`
: `${markdown}\n`
options.onSuccess({ url })
ElMessage.success('图片上传成功')
} catch (error) {
const message = error instanceof Error ? error.message : '图片上传失败'
options.onError(Object.assign(new Error(message), {
status: 500,
method: 'POST',
url: '/upload/rest/upload',
}) as UploadError)
ElMessage.error(message)
} finally {
uploadingImage.value = false
}
}
async function handleCloseTicket() {
if (!detail.value || detail.value.status === 1) {
return
@@ -165,6 +139,7 @@ async function handleCloseTicket() {
}
function closeDialog() {
resetReplyDragState()
emit('update:visible', false)
}
@@ -172,6 +147,7 @@ watch(
() => props.visible,
async (visible) => {
if (!visible) {
resetReplyDragState()
return
}
@@ -312,7 +288,17 @@ watch(
</article>
</div>
<footer class="reply-box">
<footer
class="reply-box"
:class="{
'is-drag-active': isReplyDragActive,
'is-uploading': uploadingImage,
}"
@dragenter="handleReplyDragEnter"
@dragover="handleReplyDragOver"
@dragleave="handleReplyDragLeave"
@drop="handleReplyDrop"
>
<p v-if="willReopenClosedTicket" class="reply-box__hint">
当前工单已关闭发送新回复后会自动重新开启
</p>
@@ -322,13 +308,19 @@ watch(
:rows="3"
resize="none"
placeholder="输入回复内容..."
@paste="handleReplyPaste"
/>
<div class="reply-box__drop-hint">
<ElIcon><Picture /></ElIcon>
<span>{{ replyImageUploadLabel }}</span>
</div>
<div class="reply-box__actions">
<ElUpload
:show-file-list="false"
accept="image/*"
:before-upload="beforeImageUpload"
:http-request="handleImageUploadRequest"
:disabled="uploadingImage"
>
<ElButton text class="ghost-action" :loading="uploadingImage">
<ElIcon><Picture /></ElIcon>
@@ -339,6 +331,7 @@ watch(
type="primary"
:icon="ChatLineRound"
:loading="replying"
:disabled="uploadingImage"
@click="handleReply"
>
{{ willReopenClosedTicket ? '发送并重开' : '发送' }}
@@ -361,242 +354,4 @@ watch(
</ElDialog>
</template>
<style scoped>
.workspace-header {
display: flex;
align-items: flex-end;
justify-content: space-between;
gap: 16px;
}
.workspace-title p {
font-size: 11px;
letter-spacing: 0.22em;
text-transform: uppercase;
color: var(--xboard-text-muted);
}
.workspace-title h2 {
font-size: 34px;
line-height: 1.08;
color: var(--xboard-text-strong);
}
.workspace-header__actions {
display: flex;
align-items: center;
gap: 10px;
}
.ghost-action {
color: var(--xboard-link);
}
.danger-action {
color: var(--xboard-danger);
}
.workspace-shell {
display: grid;
grid-template-columns: 280px minmax(0, 1fr);
min-height: 70vh;
border: 1px solid var(--xboard-border);
border-radius: 24px;
overflow: hidden;
}
.workspace-sidebar {
display: grid;
grid-template-rows: auto 1fr;
border-right: 1px solid var(--xboard-border);
background: #fbfbfd;
}
.sidebar-header {
display: grid;
gap: 12px;
padding: 20px;
border-bottom: 1px solid var(--xboard-border);
}
.sidebar-list {
display: grid;
align-content: start;
gap: 8px;
padding: 16px;
overflow-y: auto;
}
.sidebar-ticket {
border: 1px solid transparent;
background: #ffffff;
border-radius: 18px;
padding: 16px;
text-align: left;
display: grid;
gap: 8px;
cursor: pointer;
transition: 0.2s ease;
}
.sidebar-ticket.active {
border-color: rgba(0, 113, 227, 0.24);
background: rgba(0, 113, 227, 0.08);
}
.sidebar-ticket__row,
.sidebar-ticket__meta {
display: flex;
align-items: center;
justify-content: space-between;
gap: 8px;
}
.sidebar-ticket span,
.sidebar-ticket small {
color: var(--xboard-text-muted);
}
.workspace-main {
display: grid;
grid-template-rows: auto 1fr auto;
background: #ffffff;
min-height: 0;
}
.conversation-header {
display: flex;
align-items: flex-start;
justify-content: space-between;
gap: 16px;
padding: 20px 24px;
border-bottom: 1px solid var(--xboard-border);
}
.conversation-header h3 {
font-size: 32px;
line-height: 1.08;
color: var(--xboard-text-strong);
}
.conversation-meta {
display: flex;
flex-wrap: wrap;
gap: 14px;
margin-top: 8px;
color: var(--xboard-text-muted);
}
.conversation-tags {
display: flex;
flex-wrap: wrap;
gap: 8px;
}
.message-thread {
display: grid;
align-content: start;
gap: 16px;
padding: 24px;
overflow-y: auto;
background: linear-gradient(180deg, #ffffff 0%, #fbfbfd 100%);
}
.message-card {
display: grid;
gap: 10px;
max-width: min(720px, 100%);
padding: 18px 20px;
border-radius: 20px;
box-shadow: var(--xboard-shadow);
}
.from-user {
background: #eef3fb;
}
.from-admin {
background: #1d1d1f;
color: #ffffff;
margin-left: auto;
}
.message-card__meta {
display: flex;
align-items: center;
justify-content: space-between;
gap: 8px;
font-size: 12px;
}
.from-user .message-card__meta {
color: var(--xboard-text-muted);
}
.from-admin .message-card__meta {
color: rgba(255, 255, 255, 0.72);
}
.markdown-body :deep(p),
.markdown-body :deep(h1),
.markdown-body :deep(h2),
.markdown-body :deep(h3),
.markdown-body :deep(ul),
.markdown-body :deep(ol) {
margin: 0 0 10px;
}
.markdown-body :deep(img) {
max-width: min(420px, 100%);
border-radius: 14px;
}
.markdown-body :deep(a) {
color: inherit;
text-decoration: underline;
}
.reply-box {
display: grid;
gap: 12px;
padding: 20px 24px;
border-top: 1px solid var(--xboard-border);
background: rgba(255, 255, 255, 0.92);
}
.reply-box__hint {
color: var(--xboard-text-muted);
font-size: 13px;
line-height: 1.5;
}
.reply-box__actions {
display: flex;
justify-content: flex-end;
align-items: center;
gap: 12px;
}
.workspace-empty {
display: grid;
place-items: center;
color: var(--xboard-text-muted);
}
@media (max-width: 1023px) {
.workspace-shell {
grid-template-columns: 1fr;
}
.workspace-sidebar {
border-right: 0;
border-bottom: 1px solid var(--xboard-border);
}
.workspace-header,
.conversation-header {
flex-direction: column;
align-items: stretch;
}
}
</style>
<style scoped lang="scss" src="./TicketWorkspaceDialog.scss"></style>
@@ -0,0 +1,210 @@
import { computed, ref, type Ref } from 'vue'
import { ElMessage } from 'element-plus'
import type { UploadProps, UploadRequestOptions } from 'element-plus'
import { uploadImage } from '@/utils/upload'
type ReplyImageUploadSource = 'button' | 'drop' | 'paste'
type UploadError = Parameters<UploadRequestOptions['onError']>[0]
interface ReplyImageUploadResult {
urls: string[]
failed: number
lastError?: string
}
export function useTicketReplyImages(replyMessage: Ref<string>) {
const uploadingImage = ref(false)
const isReplyDragActive = ref(false)
const replyDragDepth = ref(0)
const replyImageUploadLabel = computed(() => {
if (uploadingImage.value) {
return '图片上传中,请稍候...'
}
if (isReplyDragActive.value) {
return '松开后上传图片到当前回复'
}
return '支持拖拽图片到这里,或在输入框粘贴截图。'
})
function validateReplyImage(file: File): boolean {
if (!file.type.startsWith('image/')) {
ElMessage.error('仅支持上传图片文件')
return false
}
if (file.size / 1024 / 1024 > 10) {
ElMessage.error('图片大小不能超过 10MB')
return false
}
return true
}
const beforeImageUpload: UploadProps['beforeUpload'] = (rawFile) => validateReplyImage(rawFile)
function appendReplyImageMarkdown(url: string) {
const leadingBreak = replyMessage.value && !replyMessage.value.endsWith('\n') ? '\n' : ''
replyMessage.value = `${replyMessage.value}${leadingBreak}![image](${url})\n`
}
function getUploadFileLabel(file: File, index: number): string {
return file.name || `图片 ${index + 1}`
}
async function uploadReplyImages(
files: File[],
source: ReplyImageUploadSource,
): Promise<ReplyImageUploadResult> {
if (!files.length) {
if (source === 'drop') {
ElMessage.warning('请拖拽图片文件到回复区')
}
return { urls: [], failed: 0, lastError: '没有可上传的图片' }
}
if (uploadingImage.value) {
const message = '图片正在上传,请稍候'
ElMessage.warning(message)
return { urls: [], failed: files.length, lastError: message }
}
const validFiles = files.filter((file) => validateReplyImage(file))
if (!validFiles.length) {
return { urls: [], failed: files.length, lastError: '没有可上传的图片' }
}
uploadingImage.value = true
const urls: string[] = []
let failed = 0
let lastError: string | undefined
try {
for (const [index, file] of validFiles.entries()) {
try {
const url = await uploadImage(file)
appendReplyImageMarkdown(url)
urls.push(url)
} catch (error) {
failed += 1
lastError = error instanceof Error ? error.message : '图片上传失败'
ElMessage.error(`${getUploadFileLabel(file, index)} 上传失败: ${lastError}`)
}
}
} finally {
uploadingImage.value = false
}
if (urls.length) {
const successMessage = urls.length === 1 ? '图片上传成功' : `${urls.length} 张图片上传成功`
if (failed) {
ElMessage.warning(`${successMessage}${failed} 张失败`)
} else {
ElMessage.success(successMessage)
}
}
return { urls, failed, lastError }
}
async function handleImageUploadRequest(options: UploadRequestOptions) {
const result = await uploadReplyImages([options.file], 'button')
const [url] = result.urls
if (url) {
options.onSuccess({ url })
return
}
const message = result.lastError || '图片上传失败'
options.onError(Object.assign(new Error(message), {
status: 500,
method: 'POST',
url: '/upload/rest/upload',
}) as UploadError)
}
function isDraggingFiles(event: DragEvent): boolean {
return Array.from(event.dataTransfer?.types ?? []).includes('Files')
}
function resetReplyDragState() {
replyDragDepth.value = 0
isReplyDragActive.value = false
}
function handleReplyDragEnter(event: DragEvent) {
if (!isDraggingFiles(event)) {
return
}
event.preventDefault()
replyDragDepth.value += 1
isReplyDragActive.value = true
}
function handleReplyDragOver(event: DragEvent) {
if (!isDraggingFiles(event)) {
return
}
event.preventDefault()
if (event.dataTransfer) {
event.dataTransfer.dropEffect = 'copy'
}
}
function handleReplyDragLeave(event: DragEvent) {
if (!isDraggingFiles(event)) {
return
}
event.preventDefault()
replyDragDepth.value = Math.max(0, replyDragDepth.value - 1)
if (replyDragDepth.value === 0) {
isReplyDragActive.value = false
}
}
function handleReplyDrop(event: DragEvent) {
if (!isDraggingFiles(event)) {
return
}
event.preventDefault()
const files = Array.from(event.dataTransfer?.files ?? [])
resetReplyDragState()
void uploadReplyImages(files, 'drop')
}
function handleReplyPaste(event: ClipboardEvent) {
const files = Array.from(event.clipboardData?.items ?? [])
.filter((item) => item.kind === 'file')
.map((item) => item.getAsFile())
.filter((file): file is File => Boolean(file))
.filter((file) => file.type.startsWith('image/'))
if (!files.length) {
return
}
event.preventDefault()
void uploadReplyImages(files, 'paste')
}
return {
uploadingImage,
isReplyDragActive,
replyImageUploadLabel,
beforeImageUpload,
handleImageUploadRequest,
handleReplyDragEnter,
handleReplyDragOver,
handleReplyDragLeave,
handleReplyDrop,
handleReplyPaste,
resetReplyDragState,
}
}