feat(admin-frontend): 补齐工单回复图片拖拽与粘贴上传
统一工单工作台回复区的图片上传链路，支持按钮选择、 拖拽放下和剪贴板粘贴三种入口，并复用现有图片校验、 上传接口与 Markdown 图片插入逻辑。 同时将回复区样式拆分为独立 SCSS 文件，补充拖拽激活、 上传中提示与发送禁用状态，并同步更新知识库归档信息。
This commit is contained in:
yinjianm
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# CHANGELOG
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# CHANGELOG
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## [0.5.19] - 2026-04-27
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### 新增
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- **[admin-frontend]**: 为工单工作台回复区补齐图片拖拽上传与剪贴板粘贴上传，统一复用现有图片上传接口和 Markdown 图片插入逻辑，并将超大工单工作台组件拆分出上传 composable 与独立 SCSS 样式文件 — by yinjianm
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- 方案: [202604272310_ticket-chat-image-dnd-paste-upload](archive/2026-04/202604272310_ticket-chat-image-dnd-paste-upload/)
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- 决策: ticket-chat-image-dnd-paste-upload#D001(统一图片入口到现有 Markdown 上传链路)
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## [0.5.18] - 2026-04-27
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### 快速修改
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- **[admin-frontend]**: 调整节点管理状态筛选口径，“在线节点”现在同时包含显式在线与待同步节点，顶部在线节点统计同步采用相同口径；“离线节点”仍只匹配显式离线节点 — by yinjianm
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- 类型: 快速修改（无方案包）
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- 文件: admin-frontend/src/utils/nodes.ts:12-176
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## [0.5.17] - 2026-04-25
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## [0.5.17] - 2026-04-25
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### 修复
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### 修复
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@@ -3,7 +3,7 @@
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```yaml
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```yaml
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kb_version: 2
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kb_version: 2
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project: Xboard-new
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project: Xboard-new
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updated_at: 2026-04-25
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updated_at: 2026-04-27
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active_package: 无
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active_package: 无
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```
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```
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@@ -11,7 +11,7 @@ active_package: 无
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- 类型: PHP Laravel 主仓 + `admin-frontend` Vue3 管理端前端
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- 类型: PHP Laravel 主仓 + `admin-frontend` Vue3 管理端前端
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- 当前重点模块: `admin-frontend`、`order-payment`、`subscription-protocols`
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- 当前重点模块: `admin-frontend`、`order-payment`、`subscription-protocols`
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- 最新归档: `202604250002_order-payment-snapshot`
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- 最新归档: `202604272310_ticket-chat-image-dnd-paste-upload`
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## 活跃模块
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## 活跃模块
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+10
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{
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"status": "completed",
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"completed": 4,
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"failed": 0,
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"pending": 0,
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"total": 4,
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"percent": 100,
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"current": "工单聊天图片拖拽上传、粘贴上传与前端构建验证已完成",
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"updated_at": "2026-04-27 23:18:00"
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}
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+165
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# 变更提案: ticket-chat-image-dnd-paste-upload
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## 元信息
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```yaml
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类型: 新功能
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方案类型: implementation
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优先级: P2
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状态: 已确认
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创建: 2026-04-27
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```
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---
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## 1. 需求
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### 背景
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`admin-frontend` 工单工作台当前已支持通过按钮选择图片，并将上传后的 URL 以 Markdown 图片语法插入回复框。客服处理截图类问题时，图片常来自本地文件拖入或剪贴板截图，单一按钮选择会降低连续回复效率。
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### 目标
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- 在 `admin-frontend/src/views/tickets/TicketWorkspaceDialog.vue` 的工单聊天回复区域支持拖拽图片上传。
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- 在回复框聚焦时支持从剪贴板粘贴图片上传。
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- 复用现有 `uploadImage()`、图片类型校验、10MB 大小限制和 Markdown 图片插入方式。
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- 保留原有点击上传入口，并补齐上传中、拖拽悬停、失败提示等状态反馈。
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- 将超大 SFC 的样式拆分到同目录 SCSS 文件，避免继续扩大 533 行组件文件。
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### 约束条件
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```yaml
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时间约束: 无
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性能约束: 不引入新依赖；拖拽/粘贴只处理图片文件，不做额外预览缓存
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兼容性约束: 保持 Vue3 + Element Plus + Vite 现有技术栈；保留原有 /upload/rest/upload 上传接口
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业务约束: 不修改后端工单回复语义，不改变 replyTicket payload，仅插入 Markdown 图片链接
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```
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### 验收标准
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- [ ] 点击“上传图片”仍可上传图片并插入 ``。
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- [ ] 拖拽图片到回复区域可上传并插入 Markdown 图片。
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- [ ] 在回复框中粘贴剪贴板图片可上传并插入 Markdown 图片。
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- [ ] 非图片文件、超过 10MB 图片会被拒绝并展示明确提示。
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- [ ] 上传中回复区有可见状态，重复上传不会破坏现有回复内容。
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- [ ] `npm run build` 在 `admin-frontend` 通过。
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---
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## 2. 方案
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### 技术方案
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在 `TicketWorkspaceDialog.vue` 中抽出统一的 `uploadReplyImages(files, source)` 流程：从 Element Plus 上传、拖拽事件、粘贴事件统一收敛到同一校验与上传路径。回复区外层增加 drag/drop 事件和视觉状态，`ElInput` 增加 paste 事件。上传成功后继续以 Markdown 图片语法追加到 `replyMessage`，失败时按具体来源给出错误提示。样式迁移到 `TicketWorkspaceDialog.scss`，并新增拖拽激活态、上传提示行和响应式细节。
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### 影响范围
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```yaml
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涉及模块:
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- admin-frontend: 工单工作台回复区图片上传交互
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预计变更文件: 4
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```
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### 风险评估
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| 风险 | 等级 | 应对 |
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|------|------|------|
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| 粘贴文本时误触上传逻辑 | 低 | 仅当 clipboardData 中存在 image File 时拦截默认行为，否则保持原粘贴行为 |
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| 多图拖拽上传时状态混乱 | 中 | 顺序上传并复用同一个上传状态，逐个插入 Markdown，失败时提示具体失败原因 |
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| 样式拆分造成 scoped 样式失效 | 低 | 使用项目已有 `<style scoped lang="scss" src="./*.scss">` 模式，并通过构建验证 |
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| 上传接口不可用导致本地无法端到端验证 | 中 | 构建验证覆盖类型和打包，真实上传需在可访问 `/upload/rest/upload` 的环境人工核对 |
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### 方案取舍
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```yaml
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唯一方案理由: 当前路径复用现有上传工具和 Markdown 写入规则，新增交互入口但不改变后端契约，风险最小且符合客服聊天输入场景。
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放弃的替代路径:
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- 引入新的富文本/附件组件: 会增加依赖和迁移成本，且当前消息渲染以 Markdown 为事实标准。
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- 新增图片预览队列: 本需求只要求上传方式增强，预览队列会扩大状态管理和失败恢复范围。
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- 修改后端工单消息结构为附件字段: 会跨前后端协议，超出本次图片上传交互增强范围。
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回滚边界: 回滚 `TicketWorkspaceDialog.vue` 中拖拽/粘贴逻辑和 `TicketWorkspaceDialog.scss` 样式拆分即可，不涉及数据库、接口或构建配置。
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```
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---
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## 3. 技术设计
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### 事件流程
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```mermaid
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flowchart TD
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A[点击上传 / 拖拽放下 / 粘贴图片] --> B[提取 File[]]
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B --> C[beforeImageUpload 校验类型与大小]
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C --> D[uploadImage(file)]
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D --> E[追加 Markdown 图片到 replyMessage]
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D --> F[失败时展示 ElMessage.error]
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```
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### API 设计
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无新增 API。继续使用 `uploadImage(file)` 访问 `/upload/rest/upload`。
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### 数据模型
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无数据模型变更。
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---
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## 4. 核心场景
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### 场景: 客服从剪贴板粘贴截图回复工单
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**模块**: admin-frontend
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**条件**: 管理员打开工单工作台并聚焦回复框
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**行为**: 管理员复制截图后在回复框中粘贴
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**结果**: 图片自动上传，回复框追加 Markdown 图片链接，管理员可继续输入文字并发送
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### 场景: 客服拖拽本地图片到回复区
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**模块**: admin-frontend
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**条件**: 管理员打开工单工作台并准备回复
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**行为**: 管理员把本地图片拖入回复区域并松开
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**结果**: 回复区显示拖拽激活和上传中状态，上传成功后插入 Markdown 图片链接
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---
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## 5. 技术决策
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### ticket-chat-image-dnd-paste-upload#D001: 统一图片入口到现有 Markdown 上传链路
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**日期**: 2026-04-27
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**状态**: ✅采纳
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**背景**: 工单消息当前以 Markdown 渲染，图片上传已经通过 `uploadImage()` 返回可复制 URL。
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**选项分析**:
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| 选项 | 优点 | 缺点 |
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|------|------|------|
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| A: 复用现有上传工具并追加 Markdown | 后端零变更、行为一致、实现集中 | 无本地预览队列 |
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| B: 引入附件队列和独立发送 payload | 可展示上传前预览 | 需要后端协议或发送语义调整 |
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| C: 接入富文本编辑器 | 编辑体验更强 | 依赖和迁移成本高，与当前 Markdown 渲染不一致 |
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**决策**: 选择方案 A
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**理由**: 满足拖拽和粘贴上传目标，同时保持当前工单消息的渲染、发送和后端语义不变。
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**影响**: 仅影响管理端工单工作台图片输入体验。
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---
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## 6. 验证策略
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```yaml
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verifyMode: review-first
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reviewerFocus:
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- admin-frontend/src/views/tickets/TicketWorkspaceDialog.vue 中拖拽、粘贴、点击上传是否复用同一校验链路
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- admin-frontend/src/views/tickets/TicketWorkspaceDialog.scss 是否只承载原样式拆分和新增状态样式
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testerFocus:
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- npm run build
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- 人工核对点击上传、拖拽上传、粘贴上传、非图片拒绝、超 10MB 拒绝
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uiValidation: optional
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riskBoundary:
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- 不修改后端接口和数据库
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- 不覆盖现有 public/assets/admin 未提交构建产物改动
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- 不引入新依赖
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```
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---
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## 7. 成果设计
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### 设计方向
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- **美学基调**: Apple 式精确客服工作台，白色回复区、单一 Apple Blue 强调和克制状态层，强调“把截图放到对话里”的直接感。
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- **记忆点**: 拖拽图片进入回复区时出现轻量蓝色描边和提示条，像系统级 drop target 一样明确但不打断会话。
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- **参考**: `apple/DESIGN.md` 中的纯色表面、系统字体、单一蓝色交互强调和低装饰成本。
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### 视觉要素
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- **配色**: 使用现有 `--xboard-primary` / `--xboard-link`，背景保持 `#ffffff` 与 `#fbfbfd`，不新增强调色。
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- **字体**: 沿用项目 `--xboard-font-sans`，即 Apple 系统字体栈，符合 `apple/DESIGN.md`。
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- **布局**: 回复区保持底部固定工具栏结构，拖拽提示作为输入框下方的细提示行，不改变主对话布局。
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- **动效**: 拖拽进入/离开使用边框、背景和提示透明度的短过渡；上传中复用 Element Plus loading。
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- **氛围**: 无纹理、无渐变装饰；以纯色表面、轻描边和 Apple Blue 状态表达交互。
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### 技术约束
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- **可访问性**: 拖拽提示不替代按钮上传；键盘和屏幕阅读器用户仍可使用上传按钮。
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- **响应式**: 小屏下回复按钮组可换行，上传提示不挤压发送按钮。
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# 任务清单: ticket-chat-image-dnd-paste-upload
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> **@status:** completed | 2026-04-27 23:19
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```yaml
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@feature: ticket-chat-image-dnd-paste-upload
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@created: 2026-04-27
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@status: completed
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@mode: R2
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```
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## LIVE_STATUS
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```json
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{"status":"completed","completed":4,"failed":0,"pending":0,"total":4,"percent":100,"current":"工单聊天图片拖拽上传、粘贴上传与前端构建验证已完成","updated_at":"2026-04-27 23:18:00"}
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```
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## 进度概览
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| 完成 | 失败 | 跳过 | 总数 |
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|------|------|------|------|
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| 4 | 0 | 0 | 4 |
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---
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## 任务列表
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### 1. 工单回复图片上传交互
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- [√] 1.1 修改 `admin-frontend/src/views/tickets/TicketWorkspaceDialog.vue`
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- 预期变更: 新增统一图片文件提取、校验、上传和 Markdown 插入逻辑；点击上传、拖拽上传、粘贴上传共用同一处理路径。
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- 完成标准: 图片点击/拖拽/粘贴都能调用 `uploadImage()` 并追加 ``；非图片和超 10MB 文件被拒绝。
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- 验证方式: 代码审查 + `npm run build`
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- depends_on: []
|
||||||
|
|
||||||
|
- [√] 1.2 修改 `admin-frontend/src/views/tickets/TicketWorkspaceDialog.vue`
|
||||||
|
- 预期变更: 在回复区绑定 dragenter/dragover/dragleave/drop 事件，在 textarea 绑定 paste 事件，并展示上传中/拖拽激活提示。
|
||||||
|
- 完成标准: 拖拽悬停状态可见；无图片粘贴不阻断原文本粘贴；上传中按钮和提示状态一致。
|
||||||
|
- 验证方式: 代码审查 + `npm run build`
|
||||||
|
- depends_on: [1.1]
|
||||||
|
|
||||||
|
### 2. 样式拆分与视觉状态
|
||||||
|
|
||||||
|
- [√] 2.1 新增 `admin-frontend/src/views/tickets/TicketWorkspaceDialog.scss`
|
||||||
|
- 预期变更: 迁移原 SFC scoped 样式，并加入拖拽激活态、上传提示、移动端按钮换行样式。
|
||||||
|
- 完成标准: `TicketWorkspaceDialog.vue` 使用项目既有 `<style scoped lang="scss" src="./TicketWorkspaceDialog.scss"></style>` 模式；组件文件降到 400 行以下。
|
||||||
|
- 验证方式: 文件行数检查 + `npm run build`
|
||||||
|
- depends_on: [1.2]
|
||||||
|
|
||||||
|
### 3. 验证与知识库同步
|
||||||
|
|
||||||
|
- [√] 3.1 运行前端构建并同步知识库
|
||||||
|
- 预期变更: 执行 `npm run build`；更新 `.helloagents/modules/admin-frontend.md`、方案包任务状态和 CHANGELOG/归档信息。
|
||||||
|
- 完成标准: 构建通过或明确记录阻断原因；知识库反映工单工作台支持点击、拖拽和粘贴图片上传。
|
||||||
|
- 验证方式: `npm run build` + 文件检查
|
||||||
|
- depends_on: [2.1]
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## 执行日志
|
||||||
|
|
||||||
|
| 时间 | 任务 | 状态 | 备注 |
|
||||||
|
|------|------|------|------|
|
||||||
|
| 2026-04-27 23:10:00 | 方案设计 | in_progress | 已创建方案包并确认唯一实现路径 |
|
||||||
|
| 2026-04-27 23:15:00 | 1.1 / 1.2 | completed | 已抽出 `useTicketReplyImages`，统一点击、拖拽、粘贴图片上传链路 |
|
||||||
|
| 2026-04-27 23:16:00 | 2.1 | completed | 已拆出 `TicketWorkspaceDialog.scss`，组件文件降至 326 行 |
|
||||||
|
| 2026-04-27 23:18:00 | 3.1 | completed | `npm run build` 已通过 |
|
||||||
|
|
||||||
|
---
|
||||||
|
|
||||||
|
## 执行备注
|
||||||
|
|
||||||
|
- 当前工作树已有 `public/assets/admin` 未提交改动，本任务不覆盖该路径。
|
||||||
|
- 本地上传端到端依赖 `/upload/rest/upload` 可用；构建验证不能替代真实上传环境人工核对。
|
||||||
|
- `npm run build` 会刷新 `public/assets/admin` 构建产物；该路径在执行前已经是未提交状态。
|
||||||
@@ -7,6 +7,7 @@
|
|||||||
|
|
||||||
| 时间戳 | 名称 | 类型 | 涉及模块 | 决策 | 结果 |
|
| 时间戳 | 名称 | 类型 | 涉及模块 | 决策 | 结果 |
|
||||||
|--------|------|------|---------|------|------|
|
|--------|------|------|---------|------|------|
|
||||||
|
| 202604272310 | ticket-chat-image-dnd-paste-upload | implementation | admin-frontend | ticket-chat-image-dnd-paste-upload#D001 | ✅完成 |
|
||||||
| 202604250018 | admin-frontend-user-activity-status-filter | implementation | admin-frontend,backend | admin-frontend-user-activity-status-filter#D001,#D002,#D003 | ✅完成 |
|
| 202604250018 | admin-frontend-user-activity-status-filter | implementation | admin-frontend,backend | admin-frontend-user-activity-status-filter#D001,#D002,#D003 | ✅完成 |
|
||||||
| 202604250002 | order-payment-snapshot | implementation | admin-frontend,order-payment | order-payment-snapshot#D001,#D002 | ✅完成 |
|
| 202604250002 | order-payment-snapshot | implementation | admin-frontend,order-payment | order-payment-snapshot#D001,#D002 | ✅完成 |
|
||||||
| 202604242245 | admin-frontend-node-pagination-batch-edit | implementation | admin-frontend | admin-frontend-node-pagination-batch-edit#D001,#D002,#D003 | ✅完成 |
|
| 202604242245 | admin-frontend-node-pagination-batch-edit | implementation | admin-frontend | admin-frontend-node-pagination-batch-edit#D001,#D002,#D003 | ✅完成 |
|
||||||
@@ -36,6 +37,7 @@
|
|||||||
## 按月归档
|
## 按月归档
|
||||||
|
|
||||||
### 2026-04
|
### 2026-04
|
||||||
|
- [202604272310_ticket-chat-image-dnd-paste-upload](./2026-04/202604272310_ticket-chat-image-dnd-paste-upload/) - 为工单工作台回复区补齐图片拖拽上传与剪贴板粘贴上传，并将上传逻辑与样式从超大 SFC 中拆分
|
||||||
- [202604250018_admin-frontend-user-activity-status-filter](./2026-04/202604250018_admin-frontend-user-activity-status-filter/) - 为用户管理高级筛选新增“活跃状态”条件，并在后端补齐 `activity_status` 复合过滤规则，支持按活跃 / 非活跃筛选用户
|
- [202604250018_admin-frontend-user-activity-status-filter](./2026-04/202604250018_admin-frontend-user-activity-status-filter/) - 为用户管理高级筛选新增“活跃状态”条件，并在后端补齐 `activity_status` 复合过滤规则，支持按活跃 / 非活跃筛选用户
|
||||||
- [202604250002_order-payment-snapshot](./2026-04/202604250002_order-payment-snapshot/) - 补齐订单支付成功快照保存链路，并在后台订单详情中集中展示支付渠道、支付方法、平台订单号、商户订单号、实付金额与支付 IP
|
- [202604250002_order-payment-snapshot](./2026-04/202604250002_order-payment-snapshot/) - 补齐订单支付成功快照保存链路，并在后台订单详情中集中展示支付渠道、支付方法、平台订单号、商户订单号、实付金额与支付 IP
|
||||||
- [202604242245_admin-frontend-node-pagination-batch-edit](./2026-04/202604242245_admin-frontend-node-pagination-batch-edit/) - 为节点管理工作台补齐本地分页、父/子节点筛选、单节点置顶，以及仅对已勾选节点生效的批量修改
|
- [202604242245_admin-frontend-node-pagination-batch-edit](./2026-04/202604242245_admin-frontend-node-pagination-batch-edit/) - 为节点管理工作台补齐本地分页、父/子节点筛选、单节点置顶，以及仅对已勾选节点生效的批量修改
|
||||||
|
|||||||
@@ -17,6 +17,7 @@
|
|||||||
- 受保护路由在未登录时会自动附加 `redirect` 查询参数
|
- 受保护路由在未登录时会自动附加 `redirect` 查询参数
|
||||||
- API 基础路径使用 `/api/v2/{secure_path}`，其中 `secure_path` 来自运行时配置
|
- API 基础路径使用 `/api/v2/{secure_path}`，其中 `secure_path` 来自运行时配置
|
||||||
- 工单工作台现允许对已关闭工单继续回复；管理员发送新消息后会提示“发送并重开”，并通过统一后端语义把工单状态重新开启
|
- 工单工作台现允许对已关闭工单继续回复；管理员发送新消息后会提示“发送并重开”，并通过统一后端语义把工单状态重新开启
|
||||||
|
- 工单工作台回复区支持点击选择、拖拽放下和剪贴板粘贴三种图片上传入口，统一复用 `/upload/rest/upload` 图片上传和 Markdown 图片链接插入逻辑；上传期间会禁用发送入口，避免图片链接尚未写入时提前回复
|
||||||
- 仪表盘以真实后端接口返回值为准，不在前端伪造业务统计
|
- 仪表盘以真实后端接口返回值为准，不在前端伪造业务统计
|
||||||
- 仪表盘“收入趋势”支持在同一张趋势图中切换“按金额 / 按数量”，数量模式同步切换摘要卡片、Y 轴标签与最近记录
|
- 仪表盘“收入趋势”支持在同一张趋势图中切换“按金额 / 按数量”，数量模式同步切换摘要卡片、Y 轴标签与最近记录
|
||||||
- 仪表盘“作业详情”支持打开失败作业报错弹窗，集中查看 Horizon 失败作业的报错摘要、失败时间与队列信息
|
- 仪表盘“作业详情”支持打开失败作业报错弹窗，集中查看 Horizon 失败作业的报错摘要、失败时间与队列信息
|
||||||
@@ -94,6 +95,7 @@
|
|||||||
- 依赖 `src/utils/notices.ts` 负责公告表单转换、内容摘要、排序与显示字段归一化
|
- 依赖 `src/utils/notices.ts` 负责公告表单转换、内容摘要、排序与显示字段归一化
|
||||||
- 依赖 `src/utils/systemConfig.ts` 负责系统配置字段元信息、默认值、回填与保存序列化
|
- 依赖 `src/utils/systemConfig.ts` 负责系统配置字段元信息、默认值、回填与保存序列化
|
||||||
- 依赖 `src/utils/routes.ts` 负责路由动作映射、匹配规则序列化、节点引用摘要与搜索过滤
|
- 依赖 `src/utils/routes.ts` 负责路由动作映射、匹配规则序列化、节点引用摘要与搜索过滤
|
||||||
|
- 依赖 `src/views/tickets/useTicketReplyImages.ts` 收敛工单回复区图片点击上传、拖拽上传、粘贴上传、文件校验和 Markdown 插入
|
||||||
- 依赖 Laravel 后端 `TicketService::reply()` 提供工单“再次回复自动重开”的统一业务语义
|
- 依赖 Laravel 后端 `TicketService::reply()` 提供工单“再次回复自动重开”的统一业务语义
|
||||||
- 依赖 Laravel 注入的 `window.settings`
|
- 依赖 Laravel 注入的 `window.settings`
|
||||||
- 构建输出到 `public/assets/admin`
|
- 构建输出到 `public/assets/admin`
|
||||||
|
|||||||
@@ -9,6 +9,8 @@ export interface NodeStatusMeta {
|
|||||||
tagType: 'success' | 'warning' | 'danger' | 'info'
|
tagType: 'success' | 'warning' | 'danger' | 'info'
|
||||||
}
|
}
|
||||||
|
|
||||||
|
type NodeStatusClass = NodeStatusMeta['dotClass']
|
||||||
|
|
||||||
const NODE_TYPE_LABELS: Record<string, string> = {
|
const NODE_TYPE_LABELS: Record<string, string> = {
|
||||||
shadowsocks: 'Shadowsocks',
|
shadowsocks: 'Shadowsocks',
|
||||||
trojan: 'Trojan',
|
trojan: 'Trojan',
|
||||||
@@ -64,6 +66,10 @@ export function getNodeStatusMeta(node: AdminNodeItem): NodeStatusMeta {
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
|
function isNodeOnlineStatus(status: NodeStatusClass): boolean {
|
||||||
|
return status === 'online' || status === 'pending'
|
||||||
|
}
|
||||||
|
|
||||||
export function getNodeIdLabel(node: AdminNodeItem): string {
|
export function getNodeIdLabel(node: AdminNodeItem): string {
|
||||||
return node.parent_id ? `${node.id} → ${node.parent_id}` : String(node.id)
|
return node.parent_id ? `${node.id} → ${node.parent_id}` : String(node.id)
|
||||||
}
|
}
|
||||||
@@ -146,7 +152,7 @@ export function filterNodes(
|
|||||||
}
|
}
|
||||||
|
|
||||||
const nodeStatus = getNodeStatusMeta(node).dotClass
|
const nodeStatus = getNodeStatusMeta(node).dotClass
|
||||||
if (normalizedStatus === 'online' && nodeStatus !== 'online') {
|
if (normalizedStatus === 'online' && !isNodeOnlineStatus(nodeStatus)) {
|
||||||
return false
|
return false
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -167,7 +173,7 @@ export function filterNodes(
|
|||||||
}
|
}
|
||||||
|
|
||||||
export function countOnlineNodes(nodes: AdminNodeItem[]): number {
|
export function countOnlineNodes(nodes: AdminNodeItem[]): number {
|
||||||
return nodes.filter((node) => getNodeStatusMeta(node).dotClass === 'online').length
|
return nodes.filter((node) => isNodeOnlineStatus(getNodeStatusMeta(node).dotClass)).length
|
||||||
}
|
}
|
||||||
|
|
||||||
export function countVisibleNodes(nodes: AdminNodeItem[]): number {
|
export function countVisibleNodes(nodes: AdminNodeItem[]): number {
|
||||||
|
|||||||
@@ -0,0 +1,270 @@
|
|||||||
|
.workspace-header {
|
||||||
|
display: flex;
|
||||||
|
align-items: flex-end;
|
||||||
|
justify-content: space-between;
|
||||||
|
gap: 16px;
|
||||||
|
}
|
||||||
|
|
||||||
|
.workspace-title p {
|
||||||
|
font-size: 11px;
|
||||||
|
letter-spacing: 0.22em;
|
||||||
|
text-transform: uppercase;
|
||||||
|
color: var(--xboard-text-muted);
|
||||||
|
}
|
||||||
|
|
||||||
|
.workspace-title h2 {
|
||||||
|
font-size: 34px;
|
||||||
|
line-height: 1.08;
|
||||||
|
color: var(--xboard-text-strong);
|
||||||
|
}
|
||||||
|
|
||||||
|
.workspace-header__actions {
|
||||||
|
display: flex;
|
||||||
|
align-items: center;
|
||||||
|
gap: 10px;
|
||||||
|
}
|
||||||
|
|
||||||
|
.ghost-action {
|
||||||
|
color: var(--xboard-link);
|
||||||
|
}
|
||||||
|
|
||||||
|
.danger-action {
|
||||||
|
color: var(--xboard-danger);
|
||||||
|
}
|
||||||
|
|
||||||
|
.workspace-shell {
|
||||||
|
display: grid;
|
||||||
|
grid-template-columns: 280px minmax(0, 1fr);
|
||||||
|
min-height: 70vh;
|
||||||
|
border: 1px solid var(--xboard-border);
|
||||||
|
border-radius: 24px;
|
||||||
|
overflow: hidden;
|
||||||
|
}
|
||||||
|
|
||||||
|
.workspace-sidebar {
|
||||||
|
display: grid;
|
||||||
|
grid-template-rows: auto 1fr;
|
||||||
|
border-right: 1px solid var(--xboard-border);
|
||||||
|
background: #fbfbfd;
|
||||||
|
}
|
||||||
|
|
||||||
|
.sidebar-header {
|
||||||
|
display: grid;
|
||||||
|
gap: 12px;
|
||||||
|
padding: 20px;
|
||||||
|
border-bottom: 1px solid var(--xboard-border);
|
||||||
|
}
|
||||||
|
|
||||||
|
.sidebar-list {
|
||||||
|
display: grid;
|
||||||
|
align-content: start;
|
||||||
|
gap: 8px;
|
||||||
|
padding: 16px;
|
||||||
|
overflow-y: auto;
|
||||||
|
}
|
||||||
|
|
||||||
|
.sidebar-ticket {
|
||||||
|
border: 1px solid transparent;
|
||||||
|
background: #ffffff;
|
||||||
|
border-radius: 18px;
|
||||||
|
padding: 16px;
|
||||||
|
text-align: left;
|
||||||
|
display: grid;
|
||||||
|
gap: 8px;
|
||||||
|
cursor: pointer;
|
||||||
|
transition: 0.2s ease;
|
||||||
|
}
|
||||||
|
|
||||||
|
.sidebar-ticket.active {
|
||||||
|
border-color: rgba(0, 113, 227, 0.24);
|
||||||
|
background: rgba(0, 113, 227, 0.08);
|
||||||
|
}
|
||||||
|
|
||||||
|
.sidebar-ticket__row,
|
||||||
|
.sidebar-ticket__meta {
|
||||||
|
display: flex;
|
||||||
|
align-items: center;
|
||||||
|
justify-content: space-between;
|
||||||
|
gap: 8px;
|
||||||
|
}
|
||||||
|
|
||||||
|
.sidebar-ticket span,
|
||||||
|
.sidebar-ticket small {
|
||||||
|
color: var(--xboard-text-muted);
|
||||||
|
}
|
||||||
|
|
||||||
|
.workspace-main {
|
||||||
|
display: grid;
|
||||||
|
grid-template-rows: auto 1fr auto;
|
||||||
|
background: #ffffff;
|
||||||
|
min-height: 0;
|
||||||
|
}
|
||||||
|
|
||||||
|
.conversation-header {
|
||||||
|
display: flex;
|
||||||
|
align-items: flex-start;
|
||||||
|
justify-content: space-between;
|
||||||
|
gap: 16px;
|
||||||
|
padding: 20px 24px;
|
||||||
|
border-bottom: 1px solid var(--xboard-border);
|
||||||
|
}
|
||||||
|
|
||||||
|
.conversation-header h3 {
|
||||||
|
font-size: 32px;
|
||||||
|
line-height: 1.08;
|
||||||
|
color: var(--xboard-text-strong);
|
||||||
|
}
|
||||||
|
|
||||||
|
.conversation-meta {
|
||||||
|
display: flex;
|
||||||
|
flex-wrap: wrap;
|
||||||
|
gap: 14px;
|
||||||
|
margin-top: 8px;
|
||||||
|
color: var(--xboard-text-muted);
|
||||||
|
}
|
||||||
|
|
||||||
|
.conversation-tags {
|
||||||
|
display: flex;
|
||||||
|
flex-wrap: wrap;
|
||||||
|
gap: 8px;
|
||||||
|
}
|
||||||
|
|
||||||
|
.message-thread {
|
||||||
|
display: grid;
|
||||||
|
align-content: start;
|
||||||
|
gap: 16px;
|
||||||
|
padding: 24px;
|
||||||
|
overflow-y: auto;
|
||||||
|
background: linear-gradient(180deg, #ffffff 0%, #fbfbfd 100%);
|
||||||
|
}
|
||||||
|
|
||||||
|
.message-card {
|
||||||
|
display: grid;
|
||||||
|
gap: 10px;
|
||||||
|
max-width: min(720px, 100%);
|
||||||
|
padding: 18px 20px;
|
||||||
|
border-radius: 20px;
|
||||||
|
box-shadow: var(--xboard-shadow);
|
||||||
|
}
|
||||||
|
|
||||||
|
.from-user {
|
||||||
|
background: #eef3fb;
|
||||||
|
}
|
||||||
|
|
||||||
|
.from-admin {
|
||||||
|
background: #1d1d1f;
|
||||||
|
color: #ffffff;
|
||||||
|
margin-left: auto;
|
||||||
|
}
|
||||||
|
|
||||||
|
.message-card__meta {
|
||||||
|
display: flex;
|
||||||
|
align-items: center;
|
||||||
|
justify-content: space-between;
|
||||||
|
gap: 8px;
|
||||||
|
font-size: 12px;
|
||||||
|
}
|
||||||
|
|
||||||
|
.from-user .message-card__meta {
|
||||||
|
color: var(--xboard-text-muted);
|
||||||
|
}
|
||||||
|
|
||||||
|
.from-admin .message-card__meta {
|
||||||
|
color: rgba(255, 255, 255, 0.72);
|
||||||
|
}
|
||||||
|
|
||||||
|
.markdown-body :deep(p),
|
||||||
|
.markdown-body :deep(h1),
|
||||||
|
.markdown-body :deep(h2),
|
||||||
|
.markdown-body :deep(h3),
|
||||||
|
.markdown-body :deep(ul),
|
||||||
|
.markdown-body :deep(ol) {
|
||||||
|
margin: 0 0 10px;
|
||||||
|
}
|
||||||
|
|
||||||
|
.markdown-body :deep(img) {
|
||||||
|
max-width: min(420px, 100%);
|
||||||
|
border-radius: 14px;
|
||||||
|
}
|
||||||
|
|
||||||
|
.markdown-body :deep(a) {
|
||||||
|
color: inherit;
|
||||||
|
text-decoration: underline;
|
||||||
|
}
|
||||||
|
|
||||||
|
.reply-box {
|
||||||
|
display: grid;
|
||||||
|
gap: 12px;
|
||||||
|
padding: 20px 24px;
|
||||||
|
border-top: 1px solid var(--xboard-border);
|
||||||
|
background: rgba(255, 255, 255, 0.92);
|
||||||
|
transition: background 0.18s ease, box-shadow 0.18s ease;
|
||||||
|
}
|
||||||
|
|
||||||
|
.reply-box.is-drag-active {
|
||||||
|
background: #fbfdff;
|
||||||
|
box-shadow: inset 0 0 0 2px rgba(0, 113, 227, 0.34);
|
||||||
|
}
|
||||||
|
|
||||||
|
.reply-box.is-uploading {
|
||||||
|
cursor: progress;
|
||||||
|
}
|
||||||
|
|
||||||
|
.reply-box__hint,
|
||||||
|
.reply-box__drop-hint {
|
||||||
|
color: var(--xboard-text-muted);
|
||||||
|
font-size: 13px;
|
||||||
|
line-height: 1.5;
|
||||||
|
}
|
||||||
|
|
||||||
|
.reply-box__drop-hint {
|
||||||
|
display: flex;
|
||||||
|
align-items: center;
|
||||||
|
gap: 6px;
|
||||||
|
min-height: 20px;
|
||||||
|
color: var(--xboard-link);
|
||||||
|
opacity: 0.78;
|
||||||
|
transition: opacity 0.18s ease, color 0.18s ease;
|
||||||
|
}
|
||||||
|
|
||||||
|
.reply-box.is-drag-active .reply-box__drop-hint {
|
||||||
|
color: var(--xboard-primary);
|
||||||
|
opacity: 1;
|
||||||
|
}
|
||||||
|
|
||||||
|
.reply-box__actions {
|
||||||
|
display: flex;
|
||||||
|
justify-content: flex-end;
|
||||||
|
align-items: center;
|
||||||
|
gap: 12px;
|
||||||
|
}
|
||||||
|
|
||||||
|
.workspace-empty {
|
||||||
|
display: grid;
|
||||||
|
place-items: center;
|
||||||
|
color: var(--xboard-text-muted);
|
||||||
|
}
|
||||||
|
|
||||||
|
@media (max-width: 1023px) {
|
||||||
|
.workspace-shell {
|
||||||
|
grid-template-columns: 1fr;
|
||||||
|
}
|
||||||
|
|
||||||
|
.workspace-sidebar {
|
||||||
|
border-right: 0;
|
||||||
|
border-bottom: 1px solid var(--xboard-border);
|
||||||
|
}
|
||||||
|
|
||||||
|
.workspace-header,
|
||||||
|
.conversation-header {
|
||||||
|
flex-direction: column;
|
||||||
|
align-items: stretch;
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
@media (max-width: 640px) {
|
||||||
|
.reply-box__actions {
|
||||||
|
justify-content: stretch;
|
||||||
|
flex-wrap: wrap;
|
||||||
|
}
|
||||||
|
}
|
||||||
@@ -1,7 +1,6 @@
|
|||||||
<script setup lang="ts">
|
<script setup lang="ts">
|
||||||
import { computed, ref, watch } from 'vue'
|
import { computed, ref, watch } from 'vue'
|
||||||
import { ElMessage, ElMessageBox } from 'element-plus'
|
import { ElMessage, ElMessageBox } from 'element-plus'
|
||||||
import type { UploadProps, UploadRequestOptions } from 'element-plus'
|
|
||||||
import { ChatLineRound, DataAnalysis, Picture, Search } from '@element-plus/icons-vue'
|
import { ChatLineRound, DataAnalysis, Picture, Search } from '@element-plus/icons-vue'
|
||||||
import { closeTicket, fetchTickets, getTicketById, replyTicket } from '@/api/admin'
|
import { closeTicket, fetchTickets, getTicketById, replyTicket } from '@/api/admin'
|
||||||
import type { AdminTicketDetail, AdminTicketListItem } from '@/types/api'
|
import type { AdminTicketDetail, AdminTicketListItem } from '@/types/api'
|
||||||
@@ -12,8 +11,8 @@ import {
|
|||||||
getTicketStatusMeta,
|
getTicketStatusMeta,
|
||||||
renderTicketMarkdown,
|
renderTicketMarkdown,
|
||||||
} from '@/utils/tickets'
|
} from '@/utils/tickets'
|
||||||
import { uploadImage } from '@/utils/upload'
|
|
||||||
import TrafficLogDialog from './TrafficLogDialog.vue'
|
import TrafficLogDialog from './TrafficLogDialog.vue'
|
||||||
|
import { useTicketReplyImages } from './useTicketReplyImages'
|
||||||
|
|
||||||
const props = defineProps<{
|
const props = defineProps<{
|
||||||
visible: boolean
|
visible: boolean
|
||||||
@@ -35,8 +34,20 @@ const detail = ref<AdminTicketDetail | null>(null)
|
|||||||
const keyword = ref('')
|
const keyword = ref('')
|
||||||
const replyMessage = ref('')
|
const replyMessage = ref('')
|
||||||
const trafficVisible = ref(false)
|
const trafficVisible = ref(false)
|
||||||
const uploadingImage = ref(false)
|
|
||||||
type UploadError = Parameters<UploadRequestOptions['onError']>[0]
|
const {
|
||||||
|
uploadingImage,
|
||||||
|
isReplyDragActive,
|
||||||
|
replyImageUploadLabel,
|
||||||
|
beforeImageUpload,
|
||||||
|
handleImageUploadRequest,
|
||||||
|
handleReplyDragEnter,
|
||||||
|
handleReplyDragOver,
|
||||||
|
handleReplyDragLeave,
|
||||||
|
handleReplyDrop,
|
||||||
|
handleReplyPaste,
|
||||||
|
resetReplyDragState,
|
||||||
|
} = useTicketReplyImages(replyMessage)
|
||||||
|
|
||||||
const statusMeta = computed(() => detail.value ? getTicketStatusMeta(detail.value) : null)
|
const statusMeta = computed(() => detail.value ? getTicketStatusMeta(detail.value) : null)
|
||||||
const levelMeta = computed(() => detail.value ? getTicketLevelMeta(detail.value.level) : null)
|
const levelMeta = computed(() => detail.value ? getTicketLevelMeta(detail.value.level) : null)
|
||||||
@@ -108,43 +119,6 @@ async function handleReply() {
|
|||||||
}
|
}
|
||||||
}
|
}
|
||||||
|
|
||||||
const beforeImageUpload: UploadProps['beforeUpload'] = (rawFile) => {
|
|
||||||
if (!rawFile.type.startsWith('image/')) {
|
|
||||||
ElMessage.error('仅支持上传图片文件')
|
|
||||||
return false
|
|
||||||
}
|
|
||||||
|
|
||||||
if (rawFile.size / 1024 / 1024 > 10) {
|
|
||||||
ElMessage.error('图片大小不能超过 10MB')
|
|
||||||
return false
|
|
||||||
}
|
|
||||||
|
|
||||||
return true
|
|
||||||
}
|
|
||||||
|
|
||||||
async function handleImageUploadRequest(options: UploadRequestOptions) {
|
|
||||||
uploadingImage.value = true
|
|
||||||
try {
|
|
||||||
const url = await uploadImage(options.file)
|
|
||||||
const markdown = ``
|
|
||||||
replyMessage.value = replyMessage.value
|
|
||||||
? `${replyMessage.value}\n${markdown}\n`
|
|
||||||
: `${markdown}\n`
|
|
||||||
options.onSuccess({ url })
|
|
||||||
ElMessage.success('图片上传成功')
|
|
||||||
} catch (error) {
|
|
||||||
const message = error instanceof Error ? error.message : '图片上传失败'
|
|
||||||
options.onError(Object.assign(new Error(message), {
|
|
||||||
status: 500,
|
|
||||||
method: 'POST',
|
|
||||||
url: '/upload/rest/upload',
|
|
||||||
}) as UploadError)
|
|
||||||
ElMessage.error(message)
|
|
||||||
} finally {
|
|
||||||
uploadingImage.value = false
|
|
||||||
}
|
|
||||||
}
|
|
||||||
|
|
||||||
async function handleCloseTicket() {
|
async function handleCloseTicket() {
|
||||||
if (!detail.value || detail.value.status === 1) {
|
if (!detail.value || detail.value.status === 1) {
|
||||||
return
|
return
|
||||||
@@ -165,6 +139,7 @@ async function handleCloseTicket() {
|
|||||||
}
|
}
|
||||||
|
|
||||||
function closeDialog() {
|
function closeDialog() {
|
||||||
|
resetReplyDragState()
|
||||||
emit('update:visible', false)
|
emit('update:visible', false)
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -172,6 +147,7 @@ watch(
|
|||||||
() => props.visible,
|
() => props.visible,
|
||||||
async (visible) => {
|
async (visible) => {
|
||||||
if (!visible) {
|
if (!visible) {
|
||||||
|
resetReplyDragState()
|
||||||
return
|
return
|
||||||
}
|
}
|
||||||
|
|
||||||
@@ -312,7 +288,17 @@ watch(
|
|||||||
</article>
|
</article>
|
||||||
</div>
|
</div>
|
||||||
|
|
||||||
<footer class="reply-box">
|
<footer
|
||||||
|
class="reply-box"
|
||||||
|
:class="{
|
||||||
|
'is-drag-active': isReplyDragActive,
|
||||||
|
'is-uploading': uploadingImage,
|
||||||
|
}"
|
||||||
|
@dragenter="handleReplyDragEnter"
|
||||||
|
@dragover="handleReplyDragOver"
|
||||||
|
@dragleave="handleReplyDragLeave"
|
||||||
|
@drop="handleReplyDrop"
|
||||||
|
>
|
||||||
<p v-if="willReopenClosedTicket" class="reply-box__hint">
|
<p v-if="willReopenClosedTicket" class="reply-box__hint">
|
||||||
当前工单已关闭，发送新回复后会自动重新开启。
|
当前工单已关闭，发送新回复后会自动重新开启。
|
||||||
</p>
|
</p>
|
||||||
@@ -322,13 +308,19 @@ watch(
|
|||||||
:rows="3"
|
:rows="3"
|
||||||
resize="none"
|
resize="none"
|
||||||
placeholder="输入回复内容..."
|
placeholder="输入回复内容..."
|
||||||
|
@paste="handleReplyPaste"
|
||||||
/>
|
/>
|
||||||
|
<div class="reply-box__drop-hint">
|
||||||
|
<ElIcon><Picture /></ElIcon>
|
||||||
|
<span>{{ replyImageUploadLabel }}</span>
|
||||||
|
</div>
|
||||||
<div class="reply-box__actions">
|
<div class="reply-box__actions">
|
||||||
<ElUpload
|
<ElUpload
|
||||||
:show-file-list="false"
|
:show-file-list="false"
|
||||||
accept="image/*"
|
accept="image/*"
|
||||||
:before-upload="beforeImageUpload"
|
:before-upload="beforeImageUpload"
|
||||||
:http-request="handleImageUploadRequest"
|
:http-request="handleImageUploadRequest"
|
||||||
|
:disabled="uploadingImage"
|
||||||
>
|
>
|
||||||
<ElButton text class="ghost-action" :loading="uploadingImage">
|
<ElButton text class="ghost-action" :loading="uploadingImage">
|
||||||
<ElIcon><Picture /></ElIcon>
|
<ElIcon><Picture /></ElIcon>
|
||||||
@@ -339,6 +331,7 @@ watch(
|
|||||||
type="primary"
|
type="primary"
|
||||||
:icon="ChatLineRound"
|
:icon="ChatLineRound"
|
||||||
:loading="replying"
|
:loading="replying"
|
||||||
|
:disabled="uploadingImage"
|
||||||
@click="handleReply"
|
@click="handleReply"
|
||||||
>
|
>
|
||||||
{{ willReopenClosedTicket ? '发送并重开' : '发送' }}
|
{{ willReopenClosedTicket ? '发送并重开' : '发送' }}
|
||||||
@@ -361,242 +354,4 @@ watch(
|
|||||||
</ElDialog>
|
</ElDialog>
|
||||||
</template>
|
</template>
|
||||||
|
|
||||||
<style scoped>
|
<style scoped lang="scss" src="./TicketWorkspaceDialog.scss"></style>
|
||||||
.workspace-header {
|
|
||||||
display: flex;
|
|
||||||
align-items: flex-end;
|
|
||||||
justify-content: space-between;
|
|
||||||
gap: 16px;
|
|
||||||
}
|
|
||||||
|
|
||||||
.workspace-title p {
|
|
||||||
font-size: 11px;
|
|
||||||
letter-spacing: 0.22em;
|
|
||||||
text-transform: uppercase;
|
|
||||||
color: var(--xboard-text-muted);
|
|
||||||
}
|
|
||||||
|
|
||||||
.workspace-title h2 {
|
|
||||||
font-size: 34px;
|
|
||||||
line-height: 1.08;
|
|
||||||
color: var(--xboard-text-strong);
|
|
||||||
}
|
|
||||||
|
|
||||||
.workspace-header__actions {
|
|
||||||
display: flex;
|
|
||||||
align-items: center;
|
|
||||||
gap: 10px;
|
|
||||||
}
|
|
||||||
|
|
||||||
.ghost-action {
|
|
||||||
color: var(--xboard-link);
|
|
||||||
}
|
|
||||||
|
|
||||||
.danger-action {
|
|
||||||
color: var(--xboard-danger);
|
|
||||||
}
|
|
||||||
|
|
||||||
.workspace-shell {
|
|
||||||
display: grid;
|
|
||||||
grid-template-columns: 280px minmax(0, 1fr);
|
|
||||||
min-height: 70vh;
|
|
||||||
border: 1px solid var(--xboard-border);
|
|
||||||
border-radius: 24px;
|
|
||||||
overflow: hidden;
|
|
||||||
}
|
|
||||||
|
|
||||||
.workspace-sidebar {
|
|
||||||
display: grid;
|
|
||||||
grid-template-rows: auto 1fr;
|
|
||||||
border-right: 1px solid var(--xboard-border);
|
|
||||||
background: #fbfbfd;
|
|
||||||
}
|
|
||||||
|
|
||||||
.sidebar-header {
|
|
||||||
display: grid;
|
|
||||||
gap: 12px;
|
|
||||||
padding: 20px;
|
|
||||||
border-bottom: 1px solid var(--xboard-border);
|
|
||||||
}
|
|
||||||
|
|
||||||
.sidebar-list {
|
|
||||||
display: grid;
|
|
||||||
align-content: start;
|
|
||||||
gap: 8px;
|
|
||||||
padding: 16px;
|
|
||||||
overflow-y: auto;
|
|
||||||
}
|
|
||||||
|
|
||||||
.sidebar-ticket {
|
|
||||||
border: 1px solid transparent;
|
|
||||||
background: #ffffff;
|
|
||||||
border-radius: 18px;
|
|
||||||
padding: 16px;
|
|
||||||
text-align: left;
|
|
||||||
display: grid;
|
|
||||||
gap: 8px;
|
|
||||||
cursor: pointer;
|
|
||||||
transition: 0.2s ease;
|
|
||||||
}
|
|
||||||
|
|
||||||
.sidebar-ticket.active {
|
|
||||||
border-color: rgba(0, 113, 227, 0.24);
|
|
||||||
background: rgba(0, 113, 227, 0.08);
|
|
||||||
}
|
|
||||||
|
|
||||||
.sidebar-ticket__row,
|
|
||||||
.sidebar-ticket__meta {
|
|
||||||
display: flex;
|
|
||||||
align-items: center;
|
|
||||||
justify-content: space-between;
|
|
||||||
gap: 8px;
|
|
||||||
}
|
|
||||||
|
|
||||||
.sidebar-ticket span,
|
|
||||||
.sidebar-ticket small {
|
|
||||||
color: var(--xboard-text-muted);
|
|
||||||
}
|
|
||||||
|
|
||||||
.workspace-main {
|
|
||||||
display: grid;
|
|
||||||
grid-template-rows: auto 1fr auto;
|
|
||||||
background: #ffffff;
|
|
||||||
min-height: 0;
|
|
||||||
}
|
|
||||||
|
|
||||||
.conversation-header {
|
|
||||||
display: flex;
|
|
||||||
align-items: flex-start;
|
|
||||||
justify-content: space-between;
|
|
||||||
gap: 16px;
|
|
||||||
padding: 20px 24px;
|
|
||||||
border-bottom: 1px solid var(--xboard-border);
|
|
||||||
}
|
|
||||||
|
|
||||||
.conversation-header h3 {
|
|
||||||
font-size: 32px;
|
|
||||||
line-height: 1.08;
|
|
||||||
color: var(--xboard-text-strong);
|
|
||||||
}
|
|
||||||
|
|
||||||
.conversation-meta {
|
|
||||||
display: flex;
|
|
||||||
flex-wrap: wrap;
|
|
||||||
gap: 14px;
|
|
||||||
margin-top: 8px;
|
|
||||||
color: var(--xboard-text-muted);
|
|
||||||
}
|
|
||||||
|
|
||||||
.conversation-tags {
|
|
||||||
display: flex;
|
|
||||||
flex-wrap: wrap;
|
|
||||||
gap: 8px;
|
|
||||||
}
|
|
||||||
|
|
||||||
.message-thread {
|
|
||||||
display: grid;
|
|
||||||
align-content: start;
|
|
||||||
gap: 16px;
|
|
||||||
padding: 24px;
|
|
||||||
overflow-y: auto;
|
|
||||||
background: linear-gradient(180deg, #ffffff 0%, #fbfbfd 100%);
|
|
||||||
}
|
|
||||||
|
|
||||||
.message-card {
|
|
||||||
display: grid;
|
|
||||||
gap: 10px;
|
|
||||||
max-width: min(720px, 100%);
|
|
||||||
padding: 18px 20px;
|
|
||||||
border-radius: 20px;
|
|
||||||
box-shadow: var(--xboard-shadow);
|
|
||||||
}
|
|
||||||
|
|
||||||
.from-user {
|
|
||||||
background: #eef3fb;
|
|
||||||
}
|
|
||||||
|
|
||||||
.from-admin {
|
|
||||||
background: #1d1d1f;
|
|
||||||
color: #ffffff;
|
|
||||||
margin-left: auto;
|
|
||||||
}
|
|
||||||
|
|
||||||
.message-card__meta {
|
|
||||||
display: flex;
|
|
||||||
align-items: center;
|
|
||||||
justify-content: space-between;
|
|
||||||
gap: 8px;
|
|
||||||
font-size: 12px;
|
|
||||||
}
|
|
||||||
|
|
||||||
.from-user .message-card__meta {
|
|
||||||
color: var(--xboard-text-muted);
|
|
||||||
}
|
|
||||||
|
|
||||||
.from-admin .message-card__meta {
|
|
||||||
color: rgba(255, 255, 255, 0.72);
|
|
||||||
}
|
|
||||||
|
|
||||||
.markdown-body :deep(p),
|
|
||||||
.markdown-body :deep(h1),
|
|
||||||
.markdown-body :deep(h2),
|
|
||||||
.markdown-body :deep(h3),
|
|
||||||
.markdown-body :deep(ul),
|
|
||||||
.markdown-body :deep(ol) {
|
|
||||||
margin: 0 0 10px;
|
|
||||||
}
|
|
||||||
|
|
||||||
.markdown-body :deep(img) {
|
|
||||||
max-width: min(420px, 100%);
|
|
||||||
border-radius: 14px;
|
|
||||||
}
|
|
||||||
|
|
||||||
.markdown-body :deep(a) {
|
|
||||||
color: inherit;
|
|
||||||
text-decoration: underline;
|
|
||||||
}
|
|
||||||
|
|
||||||
.reply-box {
|
|
||||||
display: grid;
|
|
||||||
gap: 12px;
|
|
||||||
padding: 20px 24px;
|
|
||||||
border-top: 1px solid var(--xboard-border);
|
|
||||||
background: rgba(255, 255, 255, 0.92);
|
|
||||||
}
|
|
||||||
|
|
||||||
.reply-box__hint {
|
|
||||||
color: var(--xboard-text-muted);
|
|
||||||
font-size: 13px;
|
|
||||||
line-height: 1.5;
|
|
||||||
}
|
|
||||||
|
|
||||||
.reply-box__actions {
|
|
||||||
display: flex;
|
|
||||||
justify-content: flex-end;
|
|
||||||
align-items: center;
|
|
||||||
gap: 12px;
|
|
||||||
}
|
|
||||||
|
|
||||||
.workspace-empty {
|
|
||||||
display: grid;
|
|
||||||
place-items: center;
|
|
||||||
color: var(--xboard-text-muted);
|
|
||||||
}
|
|
||||||
|
|
||||||
@media (max-width: 1023px) {
|
|
||||||
.workspace-shell {
|
|
||||||
grid-template-columns: 1fr;
|
|
||||||
}
|
|
||||||
|
|
||||||
.workspace-sidebar {
|
|
||||||
border-right: 0;
|
|
||||||
border-bottom: 1px solid var(--xboard-border);
|
|
||||||
}
|
|
||||||
|
|
||||||
.workspace-header,
|
|
||||||
.conversation-header {
|
|
||||||
flex-direction: column;
|
|
||||||
align-items: stretch;
|
|
||||||
}
|
|
||||||
}
|
|
||||||
</style>
|
|
||||||
|
|||||||
@@ -0,0 +1,210 @@
|
|||||||
|
import { computed, ref, type Ref } from 'vue'
|
||||||
|
import { ElMessage } from 'element-plus'
|
||||||
|
import type { UploadProps, UploadRequestOptions } from 'element-plus'
|
||||||
|
import { uploadImage } from '@/utils/upload'
|
||||||
|
|
||||||
|
type ReplyImageUploadSource = 'button' | 'drop' | 'paste'
|
||||||
|
type UploadError = Parameters<UploadRequestOptions['onError']>[0]
|
||||||
|
|
||||||
|
interface ReplyImageUploadResult {
|
||||||
|
urls: string[]
|
||||||
|
failed: number
|
||||||
|
lastError?: string
|
||||||
|
}
|
||||||
|
|
||||||
|
export function useTicketReplyImages(replyMessage: Ref<string>) {
|
||||||
|
const uploadingImage = ref(false)
|
||||||
|
const isReplyDragActive = ref(false)
|
||||||
|
const replyDragDepth = ref(0)
|
||||||
|
|
||||||
|
const replyImageUploadLabel = computed(() => {
|
||||||
|
if (uploadingImage.value) {
|
||||||
|
return '图片上传中，请稍候...'
|
||||||
|
}
|
||||||
|
|
||||||
|
if (isReplyDragActive.value) {
|
||||||
|
return '松开后上传图片到当前回复'
|
||||||
|
}
|
||||||
|
|
||||||
|
return '支持拖拽图片到这里，或在输入框粘贴截图。'
|
||||||
|
})
|
||||||
|
|
||||||
|
function validateReplyImage(file: File): boolean {
|
||||||
|
if (!file.type.startsWith('image/')) {
|
||||||
|
ElMessage.error('仅支持上传图片文件')
|
||||||
|
return false
|
||||||
|
}
|
||||||
|
|
||||||
|
if (file.size / 1024 / 1024 > 10) {
|
||||||
|
ElMessage.error('图片大小不能超过 10MB')
|
||||||
|
return false
|
||||||
|
}
|
||||||
|
|
||||||
|
return true
|
||||||
|
}
|
||||||
|
|
||||||
|
const beforeImageUpload: UploadProps['beforeUpload'] = (rawFile) => validateReplyImage(rawFile)
|
||||||
|
|
||||||
|
function appendReplyImageMarkdown(url: string) {
|
||||||
|
const leadingBreak = replyMessage.value && !replyMessage.value.endsWith('\n') ? '\n' : ''
|
||||||
|
replyMessage.value = `${replyMessage.value}${leadingBreak}\n`
|
||||||
|
}
|
||||||
|
|
||||||
|
function getUploadFileLabel(file: File, index: number): string {
|
||||||
|
return file.name || `图片 ${index + 1}`
|
||||||
|
}
|
||||||
|
|
||||||
|
async function uploadReplyImages(
|
||||||
|
files: File[],
|
||||||
|
source: ReplyImageUploadSource,
|
||||||
|
): Promise<ReplyImageUploadResult> {
|
||||||
|
if (!files.length) {
|
||||||
|
if (source === 'drop') {
|
||||||
|
ElMessage.warning('请拖拽图片文件到回复区')
|
||||||
|
}
|
||||||
|
return { urls: [], failed: 0, lastError: '没有可上传的图片' }
|
||||||
|
}
|
||||||
|
|
||||||
|
if (uploadingImage.value) {
|
||||||
|
const message = '图片正在上传，请稍候'
|
||||||
|
ElMessage.warning(message)
|
||||||
|
return { urls: [], failed: files.length, lastError: message }
|
||||||
|
}
|
||||||
|
|
||||||
|
const validFiles = files.filter((file) => validateReplyImage(file))
|
||||||
|
if (!validFiles.length) {
|
||||||
|
return { urls: [], failed: files.length, lastError: '没有可上传的图片' }
|
||||||
|
}
|
||||||
|
|
||||||
|
uploadingImage.value = true
|
||||||
|
const urls: string[] = []
|
||||||
|
let failed = 0
|
||||||
|
let lastError: string | undefined
|
||||||
|
|
||||||
|
try {
|
||||||
|
for (const [index, file] of validFiles.entries()) {
|
||||||
|
try {
|
||||||
|
const url = await uploadImage(file)
|
||||||
|
appendReplyImageMarkdown(url)
|
||||||
|
urls.push(url)
|
||||||
|
} catch (error) {
|
||||||
|
failed += 1
|
||||||
|
lastError = error instanceof Error ? error.message : '图片上传失败'
|
||||||
|
ElMessage.error(`${getUploadFileLabel(file, index)} 上传失败: ${lastError}`)
|
||||||
|
}
|
||||||
|
}
|
||||||
|
} finally {
|
||||||
|
uploadingImage.value = false
|
||||||
|
}
|
||||||
|
|
||||||
|
if (urls.length) {
|
||||||
|
const successMessage = urls.length === 1 ? '图片上传成功' : `${urls.length} 张图片上传成功`
|
||||||
|
if (failed) {
|
||||||
|
ElMessage.warning(`${successMessage}，${failed} 张失败`)
|
||||||
|
} else {
|
||||||
|
ElMessage.success(successMessage)
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
return { urls, failed, lastError }
|
||||||
|
}
|
||||||
|
|
||||||
|
async function handleImageUploadRequest(options: UploadRequestOptions) {
|
||||||
|
const result = await uploadReplyImages([options.file], 'button')
|
||||||
|
const [url] = result.urls
|
||||||
|
|
||||||
|
if (url) {
|
||||||
|
options.onSuccess({ url })
|
||||||
|
return
|
||||||
|
}
|
||||||
|
|
||||||
|
const message = result.lastError || '图片上传失败'
|
||||||
|
options.onError(Object.assign(new Error(message), {
|
||||||
|
status: 500,
|
||||||
|
method: 'POST',
|
||||||
|
url: '/upload/rest/upload',
|
||||||
|
}) as UploadError)
|
||||||
|
}
|
||||||
|
|
||||||
|
function isDraggingFiles(event: DragEvent): boolean {
|
||||||
|
return Array.from(event.dataTransfer?.types ?? []).includes('Files')
|
||||||
|
}
|
||||||
|
|
||||||
|
function resetReplyDragState() {
|
||||||
|
replyDragDepth.value = 0
|
||||||
|
isReplyDragActive.value = false
|
||||||
|
}
|
||||||
|
|
||||||
|
function handleReplyDragEnter(event: DragEvent) {
|
||||||
|
if (!isDraggingFiles(event)) {
|
||||||
|
return
|
||||||
|
}
|
||||||
|
|
||||||
|
event.preventDefault()
|
||||||
|
replyDragDepth.value += 1
|
||||||
|
isReplyDragActive.value = true
|
||||||
|
}
|
||||||
|
|
||||||
|
function handleReplyDragOver(event: DragEvent) {
|
||||||
|
if (!isDraggingFiles(event)) {
|
||||||
|
return
|
||||||
|
}
|
||||||
|
|
||||||
|
event.preventDefault()
|
||||||
|
if (event.dataTransfer) {
|
||||||
|
event.dataTransfer.dropEffect = 'copy'
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
function handleReplyDragLeave(event: DragEvent) {
|
||||||
|
if (!isDraggingFiles(event)) {
|
||||||
|
return
|
||||||
|
}
|
||||||
|
|
||||||
|
event.preventDefault()
|
||||||
|
replyDragDepth.value = Math.max(0, replyDragDepth.value - 1)
|
||||||
|
if (replyDragDepth.value === 0) {
|
||||||
|
isReplyDragActive.value = false
|
||||||
|
}
|
||||||
|
}
|
||||||
|
|
||||||
|
function handleReplyDrop(event: DragEvent) {
|
||||||
|
if (!isDraggingFiles(event)) {
|
||||||
|
return
|
||||||
|
}
|
||||||
|
|
||||||
|
event.preventDefault()
|
||||||
|
const files = Array.from(event.dataTransfer?.files ?? [])
|
||||||
|
resetReplyDragState()
|
||||||
|
void uploadReplyImages(files, 'drop')
|
||||||
|
}
|
||||||
|
|
||||||
|
function handleReplyPaste(event: ClipboardEvent) {
|
||||||
|
const files = Array.from(event.clipboardData?.items ?? [])
|
||||||
|
.filter((item) => item.kind === 'file')
|
||||||
|
.map((item) => item.getAsFile())
|
||||||
|
.filter((file): file is File => Boolean(file))
|
||||||
|
.filter((file) => file.type.startsWith('image/'))
|
||||||
|
|
||||||
|
if (!files.length) {
|
||||||
|
return
|
||||||
|
}
|
||||||
|
|
||||||
|
event.preventDefault()
|
||||||
|
void uploadReplyImages(files, 'paste')
|
||||||
|
}
|
||||||
|
|
||||||
|
return {
|
||||||
|
uploadingImage,
|
||||||
|
isReplyDragActive,
|
||||||
|
replyImageUploadLabel,
|
||||||
|
beforeImageUpload,
|
||||||
|
handleImageUploadRequest,
|
||||||
|
handleReplyDragEnter,
|
||||||
|
handleReplyDragOver,
|
||||||
|
handleReplyDragLeave,
|
||||||
|
handleReplyDrop,
|
||||||
|
handleReplyPaste,
|
||||||
|
resetReplyDragState,
|
||||||
|
}
|
||||||
|
}
|
||||||
Reference in New Issue
Block a user