feat(admin-frontend): 补齐活跃筛选与支付快照能力

新增用户管理“活跃状态”高级筛选，并在后端支持
activity_status 复合规则，支持按活跃与非活跃筛选用户。

补齐订单支付成功快照落库与后台展示，保存支付渠道、
支付方法、实付金额和支付 IP，并在订单详情中优先展示。

同时增强节点页在线/离线筛选与批量删除、仪表盘快捷入口，
并修复已关闭工单再次回复后自动重开的统一语义。

附带同步测试、迁移、CI 工作流命名及知识库记录

app/Services/OrderService.php

@@ -5,6 +5,7 @@ namespace App\Services;
 use App\Exceptions\ApiException;
 use App\Jobs\OrderHandleJob;
 use App\Models\Order;
+use App\Models\Payment;
 use App\Models\Plan;
 use App\Models\TrafficResetLog;
 use App\Models\User;
@@ -283,7 +284,7 @@ class OrderService
         }
     }
 
-    public function paid(string $callbackNo)
+    public function paid(string $callbackNo, array $paymentSnapshot = [])
     {
         $order = $this->order;
         if ($order->status !== Order::STATUS_PENDING)
@@ -291,6 +292,7 @@ class OrderService
         $order->status = Order::STATUS_PROCESSING;
         $order->paid_at = time();
         $order->callback_no = $callbackNo;
+        $order->fill($this->buildPaymentSnapshot($paymentSnapshot));
         if (!$order->save())
             return false;
         try {
@@ -302,6 +304,82 @@ class OrderService
         return true;
     }
 
+    /**
+     * @param array<string, mixed> $paymentSnapshot
+     * @return array<string, mixed>
+     */
+    private function buildPaymentSnapshot(array $paymentSnapshot): array
+    {
+        /** @var Payment|null $payment */
+        $payment = $this->order->relationLoaded('payment')
+            ? $this->order->payment
+            : $this->order->payment()->first();
+
+        $channel = $this->normalizeSnapshotText(
+            $paymentSnapshot['payment_channel'] ?? $payment?->name ?? $payment?->payment
+        );
+        $method = $this->normalizeSnapshotText(
+            $paymentSnapshot['payment_method'] ?? $this->resolvePaymentMethod($payment)
+        );
+        $amount = $this->normalizeSnapshotAmount($paymentSnapshot['payment_amount'] ?? null);
+        $ip = $this->normalizeSnapshotText($paymentSnapshot['payment_ip'] ?? null);
+
+        return array_filter([
+            'payment_channel' => $channel,
+            'payment_method' => $method,
+            'payment_amount' => $amount,
+            'payment_ip' => $ip,
+        ], static fn($value) => $value !== null && $value !== '');
+    }
+
+    private function resolvePaymentMethod(?Payment $payment): ?string
+    {
+        if (!$payment) {
+            return null;
+        }
+
+        $config = $payment->config;
+        if (is_string($config)) {
+            $decoded = json_decode($config, true);
+            $config = is_array($decoded) ? $decoded : [];
+        }
+
+        if (!is_array($config)) {
+            $config = [];
+        }
+
+        return $this->normalizeSnapshotText(
+            data_get($config, 'token_pay_currency') ?? $payment->payment ?? $payment->name
+        );
+    }
+
+    private function normalizeSnapshotText(mixed $value): ?string
+    {
+        if (!is_scalar($value)) {
+            return null;
+        }
+
+        $text = trim((string) $value);
+        return $text !== '' ? $text : null;
+    }
+
+    private function normalizeSnapshotAmount(mixed $value): ?int
+    {
+        if ($value === null || $value === '') {
+            return null;
+        }
+
+        $normalized = is_string($value)
+            ? str_replace(',', '', trim($value))
+            : $value;
+
+        if (!is_numeric($normalized)) {
+            return null;
+        }
+
+        return (int) round(((float) $normalized) * 100);
+    }
+
     public function cancel(): bool
     {
         $order = $this->order;

app/Services/TicketService.php

@@ -22,11 +22,7 @@ class TicketService
                 'ticket_id' => $ticket->id,
                 'message' => $message
             ]);
-            $isAdmin = $userId !== $ticket->user_id;
-            $ticket->reply_status = $isAdmin
-                ? Ticket::REPLY_STATUS_REPLIED
-                : Ticket::REPLY_STATUS_WAITING;
-            $ticket->last_reply_user_id = $userId;
+            $this->applyReplyState($ticket, (int) $userId);
             if (!$ticketMessage || !$ticket->save()) {
                 throw new \Exception();
             }
@@ -52,6 +48,24 @@ class TicketService
         $this->sendEmailNotify($ticket, $ticketMessage);
     }
 
+    /**
+     * Applies the unified reply state to a ticket.
+     *
+     * @param Ticket $ticket The target ticket.
+     * @param int $userId The replying user ID.
+     * @return void
+     */
+    private function applyReplyState(Ticket $ticket, int $userId): void
+    {
+        $isAdmin = $userId !== $ticket->user_id;
+
+        $ticket->status = Ticket::STATUS_OPENING;
+        $ticket->reply_status = $isAdmin
+            ? Ticket::REPLY_STATUS_REPLIED
+            : Ticket::REPLY_STATUS_WAITING;
+        $ticket->last_reply_user_id = $userId;
+    }
+
     public function createTicket($userId, $subject, $level, $message)
     {
         try {